MatrixIT long-standing commitment to serving and responding to the Information Technology (IT) requirement of our customers is exemplified by the goals of our MatrixIT Support Services Staff. We will quickly respond to any difficulty “you are having” with due diligence and insight.
Our support services staff is composed of highly skilled professionals, database administrators, IT system administrators, as well as programmers and developers of client, server, and desktop applications. We are dedicated to providing timely, expert assistance. The scope of support through this service is one of a “helpdesk” nature, in that the intent is to provide quick but thorough assistance with specific issues on which you are fully involved and engaged, that fall short of what would typically be considered consulting services of a longer duration or wider scope.